Information

The following services are provided to all visitors:

• Mall Gift Cards
• Store Information
• Automated Teller Machines
• Strollers and Wheelchairs
• Lost and Found
• Family Restrooms
• Shopping Bags
• Security Assistance
• Facsimile Services
• Telephone Device for Hearing Impaired
• Employment Opportunities Listings
• Area Map
• Transportation Assistance

Guest Services

Guest Services is located on the upper level in Center Court, near the escalator.
For more information, please call (515) 225-3631 or email us at info@valleywestmall.com

Play Area for Kids

The Enchanted Kingdom Play Center sponsored by State Savings Bank. Children 42” and smaller are welcome to kick off thier shoes and play with all of the enchanted creatures including a sea serpant, frog prince and dragon. The State Savings Bank Play Center is located on the lower level of Younkers Court.

Automated Teller Machines

We have two available for your needs. They are located on the upper level near Guest Services and in the Food Court.

Strollers

Strollers are available for your convenience at a small fee. Single, double and infant strollers are available at Guest Services. Complimentary wheelchairs may be also checked out at Guest Services.

Family Restrooms

Located on the upper level, near J C Penney. Nursing room and lounge area are also available. Physically challenged accessible.

Security Assistance

Public Safety Officers are available for customer/mall employee escorts to and from vehicles.

Employement Opportunity Listings

Current employment opportunities available within the Mall. Not all employment opportunities are listed. Check with individual stores for the most current openings.