Gift Cards are available for purchase at Guest Services located on the Upper Level in Center Court, as well as online. Gift Cards can be purchased in denominations from $5 to $500 and are accepted at most Valley West Mall merchants. At Guest Services, we gladly accept Cash, MasterCard, Visa, Discover and American Express as payment. We do not take checks. Businesses that would like to place large orders are encouraged to call Valley West Mall in advance at 225-3632.
Where can I purchase a Valley West Mall Gift Card?
Valley West Mall Guest Services and online at www.valleywestmall.com are the only locations to purchase a Vallley West Mall Gift Card. Guest Services is located on the Upper Level in Center Court near the escalators. Guest Service hours are 10am to 9pm Monday through Saturday and 11am to 6pm on Sunday. Can’t get to Valley West Mall? ONLINE ORDERING IS NOW AVAILABLE! Simply place your order online and have it sent to you or your recipient.
Where can I use my Valley West Mall Gift Card?
Your Valley West Mall Gift Card may only be used for making purchases at participating Valley West Mall stores and restaurants that accept credit cards.
Are there any fees to purchase Gift Cards?
No, at Valley West Mall a $50.00 Gift Card purchased at Guest Services really is $50.00. No Purchase fees! However, shipping charges will apply to any online Gift Card purchases.
Will my Valley West Mall Gift Card ever expire?
Gift Cards do not expire, however after 12 months of inactivity on the Gift Card a $2.50 per month fee will be deducted from any remaining balance. To check the issue date on your Gift Card click here and enter your Gift Card number, or call Valley West Mall Customer Service center at (515) 225-3632.
Can I have a Gift Card mailed to me?
Valley West Mall Gift Cards can be purchased via our web site and shipped directly to you or a designated recipient. An additional shipping charge will apply.
Can I redeem my Gift Card for cash?
Valley West Mall Gift Cards may not be redeemed for cash at anytime.
Your Valley West Mall Gift Card may be used for making purchases at participating stores and restaurants. It cannot be redeemed for cash. A $2.50 fee will be deducted monthly from the card balance starting on the first day after a one year period of inactivity. Activity means any action resulting in an increase or decrease in the card balance, other than the imposition of a fee or an adjustment due to an error or reversal of a prior transaction. For the transaction history, visit www.getmybalance.com or call 1-800-755-8713. Lost or stolen Gift Cards may not be replaced unless original receipt is presented. Purchase or use of this Gift Card constitutes acceptance of these terms and conditions.
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