Valleywest Mall

Visit Santa's Winter Wonderland

valid from: 11/11/2017 - 12/24/2017

Santa's Schedule

Saturday, November 11- Saturday, December 23rd

  • Monday-Saturday: 10am to 8pm
  • Sunday: 11am to 6pm

 

Christmas Eve Hours: (Sunday, December 24th)

  • Santa's Hours: 10am to Noon (Santa will leave promptly at noon to begin his adventures)
  • Train Station Hours: 10am to 4pm

 

Milk & Cookie Breaks:

  • Monday-Saturday: 12:30-1:30 & 4:30-5:30
  • Sunday: 2:00-3:00
  • (Due to flow of traffic these times may vary slightly)

Santa’s Helpful Hints

Evening Line Closures during high volume times: Please keep in mind that Santa visits with guests until closing time. That does not always mean that the line stays open until that time. During high volume days we must close the line to new visitors up to ½ hour before closing time.  This ensures that everyone in the current line will get a chance to visit prior to closing.

If it is important for you to visit that day, please make sure that you are here and in line ½ hour prior to closing time. This ensures your special visit with Santa. Once lines have been closed for the evening we are unable to take additional visitors.

They’re Crying Now What?: We know it is stressful trying to get that perfect photo. Some children wait in line eagerly talking about Santa, then once it is their turn, cling to parents and cry. Don’t despair, we will do what we can to make sure the visit is still the best it can be.  This means maybe even pulling you over to the side so that you and your child can watch up close as other children interact with Santa. Once they are ready, we will get them right back in to visit.  No waiting! We also encourage you to come any time you like to just give a wave or high 5 so your child is ready for their official photo visit. Santa’s chair is oversized so parents are welcome to sit with their children and visit and take a photo too!

Uh Oh!? Someone Needs a Diaper Change: We realize that there are times you need to do a diaper change or perhaps a bit of a clean-up prior to seeing Santa after you have gotten into the line. After all that is what happens when you have kids! Simply flag down one of our staff members and they will get you out of line and arrange to get you right back into your same place in line. We want kids, parents and Santa to be comfortable during the visit. This makes it enjoyable for everyone.


Photo Packages

A: Two- 5x7’s, Four – 4x6’s & 8 Wallets, All your images on a USB* and a Free Ty Plush Gift $42.99
B: Two 5x7’s, two 4x6’s and Four Wallets $32.99
C: One 5x7 and all images on a USB* $27.99
D: One 5x7 and Four Wallets $22.99
E: One 4x6, plus two photos in two key chains or magnets $18.99
F: One 5x7 $13.99
   
*All photos are copyright protected and can only be reproduced with the purchase of “A” or “C” packages.
Limit of 10 photos per USB.

For questions or more information contact Guest Services at 515-225-3632.

 

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